FAQ
Frequently asked questions
How is GrowPractice priced?
One price based on the size of your practice. Tell us what you pay now and we’ll quote you and tell you straight whether we’re a better deal.
What’s included?
Forms and consents, ID and insurance upload, reminders, two-way texting, surveys and review requests, connection to your EHR/PM on supported systems, and form rebuild, training and support. Online scheduling, payments, visit readiness, voice reminder calls and insurance eligibility checks are add-ons.
Do we have to build our own forms?
No. We rebuild the forms you use today.
Will switching disrupt our front desk?
No. Your current system stays on until you decide to turn it off, and we train your team before go-live.
How long does switching take?
Mostly it depends on how many forms you have. We give you a go-live date before you commit.
Do you work with our EHR/PM?
We connect to ModMed, AdvancedMD, athenahealth, OpenPM, Elation, ClearpathMD, Open Dental and more. Tell us what you use and we’ll tell you what works today. GrowPractice also works without an integration.
Do you work with dental practices?
Yes. Open Dental was our first integration.
Is GrowPractice HIPAA compliant?
Yes. US-hosted, encrypted in transit and at rest, with multi-factor sign-in, and a standard BAA available for every practice.
Do you sell our data or market to our patients?
Never. Your patient data is yours.
We’re already a customer. How do we get help?
Call (844) 746-6289 or use the support form. You can also email support@growpractice.com. All of these go straight to our support team.
See GrowPractice on your workflow
Bring your current forms and your questions. We’ll walk you through it in 20 minutes.