Ways to get more 5 star patient reviews!

Reviews can make or break a business. The reviews, which previously took the oral form, are rapidly changing into digital reviews, but all of these reviews simply want others of our kind to be aware of the businesses, their products, practices, or services. Besides, it is also important to note here that the vocal reviews of the old have also adopted a new name "word of mouth marketing". This form of marketing occurs just like the oral reviews, i.e., orally. Thus, reviews are really an essential part of every business, and the ratings and reviews that the companies get today, decide whether they will grow further or shrink.

It is the customers that provide reviews based on the services and other parameters of the business, which marks the pros and cons of the business. Now, when it comes to the healthcare industry or its units, the healthcare practices, it is the patient reviews that matter much. Both patient reviews by mouth and the online patient ratings and reviews are reviews nonetheless, which no practices should ignore today simply because they are very crucial for their digital identities.

Why should more patient first reviews and ratings be encouraged by healthcare practices?

Patient ratings and reviews are really important in this competitive world that is dominated by digital identities or the virtual world that we are so much involved in. Competition has tremendously multiplied today, even in the healthcare industry, so much so that even the well-established healthcare providers are finding it tough to obtain decent patient reviews and are constantly challenged by their peers and rivals, and other newcomers in the industry. Even in the healthcare sector, much like any other industry, startups are pouring in every day, and are giving the unorganized and organized players a fight for their survival. Yes, the healthcare industry is growing. As per the recent reports, the US healthcare market is growing at a CAGR of more than 8%, but grabbing a portion of this growing industry and sticking to the same has become way tougher than what it once was when there weren't this many competitors as it is now.

Besides, the patients always have their own right to enjoy quality healthcare services, which they hardly could without the advanced medical office systems and software that trusted providers like GrowPractice bring in. Bringing these latest medical software solutions helps the practices extend a patient-first environment, which leads to the empowerment of the patients, and finally helps the patients themselves be vocal about what they feel is right and what they don't for their own benefits. These patient-first practices are what influence the patient experiences now, and drive patient satisfaction. Here, patient-first reviews also extend their crucial contribution to the benefit of the patients.

This culture of patient reviews is a true test of the healthcare facilities and always upholds the quality of the healthcare served, above all. Therefore, if you are a healthcare provider, then encouraging the patient first reviews is something that you cannot miss out on.

Here's why you should drive patient first reviews today:

• Patient ratings determine growth

• Getting more patient reviews will improve practice credibility

• Patient reviews are insightful

• It will help practices learn and improve

• Patient reviews of doctors and staff will evaluate them

• 5-star patient reviews will lift the overall morale of the practices

• Decent online patient reviews will determine healthcare quality

• Patient ratings and reviews can be used for crucial surveys

• Patient reviews are often kept as future references

• Patient ratings and reviews offer a broader and more insightful outlook on the healthcare industry.

With all these things mentioned for which more and more practices should enhance their patient reviews and improve the quality of healthcare service they extend, the healthcare practices of today should also know how to improve their patient reviews.

The patient satisfaction ratings or reviews surely help the healthcare providers identify the loopholes of the practices and what is good in them, along with measuring them against their peers and rivals, but what if it is of no avail?

Yes, patient reviews collected do not always yield the dream results, sometimes, these reviews and the procedure of collecting them can go terribly wrong for the practices. However, you need to boost your patient reviews all the time, isn't it?

This is why we are here with some exciting tips on how to get more 5-star patient reviews!

Smart Ways to Get More 5 Star Patient Reviews

Getting more patient reviews is tough and multiplying the 5 star patient reviews and ratings is even tougher, and in this process, most practices either ignore their reviews or are disheartened or bored with the bad or average reviews that they have been constantly receiving. Neither of them brings the practices any good in reality. However, the tips to boost the 5 star patient reviews might just be your success to grow beyond measure. So, let's dive into them right now:

Diversify the options to review your practice

Getting more patient reviews is directly linked to the available options that the practices have to collect the patient reviews. Yes, you can also try with numerous other review sites by simply creating your business profile, listing yourself and your business, and collecting the patient reviews and managing them. This will effortlessly diversify the channels for patient reviews, thereby helping the providers get more patient reviews.

Extend quality healthcare services to the patients

Much like any other modern industry, the healthcare industry also runs on the quality served to the patients. Here, if quality healthcare services are not extended to the patients, then it is difficult for the practices to survive in the long run among able competitors. Furthermore, quality healthcare services also go a long way in boosting the patient experiences and enhancing patient satisfaction.

Try to keep the patient requests

The healthcare industry needs to have medical staffs who are more humane today, who understands the troubles of the patients and care for them throughout their journeys. This not only helps the patients repair their own condition and rejuvenate but also helps the practices enhance their integrity, reputation, and credibility, and grow in all aspects.

Engage with the patients more

Patient engagement is something that no practice can shy away from. Going by the recent statistics, we can find that over 70% of healthcare providers and physicians believe that patient engagement is a top priority. Patient engagement now primarily includes digital technologies. Yes, research reveals that around 79% of the patients would prefer a healthcare provider that allows having healthcare interactions online, using a mobile device, or via healthcare portals or kiosks. This is one of the many benefits that GrowPractice brings with its efficient medical office software solutions.

Stay transparent to the patients

Whether it is a transport business, an eCommerce, or a healthcare practice, transparency is the key to success. This means that the healthcare practices need to be transparent with the patients at all times, regarding everything.

As per statistical data, around 65% of the patients think that transparency of the cost is crucial for a healthcare provider. The patient wait time is another thing of note for the practices that need to be transparent. Over 43% of the patients have voiced that they rarely know the length of the waits for their appointments.

Don't let them wait

Patient wait times have been declared as the most frustrating part of visiting the doctors by over 43% of the patients. Moreover, around 30% of the patients have also been reported to have run out of their practices due to the long wait times that they have experienced. All of these reports certainly make curbing the wait times of the patients essential for the practices, which should also be transparent to them right from the beginning to improve the patient ratings and online reviews of the patients.

Improve the patient workflow

The healthcare journey of the patients starts, as soon as they enter the hospital or practice premises. This journey can either be smooth or painful. Considering both of them shall influence the patient ratings and reviews, the patient workflow should be the first thing that needs to be revamped for the practices. Improving the patient workflow of the patients have got a new address, GrowPractice. The patient management software that GrowPractice offers the practices helps them not only to improve the patient workflow but customize it on the basis of the patients.

Don't nag for the reviews

Nagging for the reviews leads to a loss of medical staff time. Moreover, bothering patients constantly for their reviews might also lead to poor patient ratings and reviews that might harm the reputation of the practices.

Implement GrowPractice medical office software for review collections

GrowPractice brings trusted medical office software solutions that contain patient and practice management software and more, which helps the practices bring in the added boost that they need to enhance their patient ratings and online patient reviews. The medical office solutions offered by GrowPractice have already led to increasing the positive patient reviews by 65%, and have reduced the negative patient online reviews by over 85%, which is certainly striking! You can also approach GrowPractice to witness the innovative practices GrowPractice brings to your practice and help it grow!